Delivery and returns

Coronavirus update: 

Given the current circumstances, we will now be posting orders three times a week rather than our usual daily drop offs. This may mean your order takes a bit longer than usual to arrive. But we're confident it will be worth the wait!

We expect to be posting first thing Monday, Wednesday and Saturdays.

Note that we use Royal Mail for our deliveries. Occasionally they experience delays, particularly given the current coronavirus situation. We therefore can't guarantee delivery dates, although we will do our utmost to get your package to you as quickly as possible.

Delivery

We deliver within the United Kingdom only and orders will normally be dispatched within 24 hours. All items are shipped via Royal Mail with a choice of first or second class delivery at the following rates:

First class

Up to £40: £3.49

Over £40: £5.45

2nd class

Up to £60 £2.49

Above £60 FREE

 

Packaging

Find out more about our packaging. 

 

Returns Policy

If you wish to return items, please do let us know within 14 days of your receipt of the order. Goods need to be unused and in original packaging. 

If you wish to return an item, please contact us here with your name and contact details, order number, details of the items you wish to return and reason. If the goods are defective, we will refund the retail price and the cost of shipping both ways.